National Leadership Training Workshop
Held in Orlando, May 18-20, 2000

(1) Increasing the effectiveness of 4A's current leaders, and (2) developing future 4A leaders to ensure the continued success of this organization -- these are what National President Murthy Vangala had in mind late last year when he asked Steve Cha, President of the L.A. chapter, and Li Chung (Southern New Jersey Chapter) to plan the leadership training workshop. After a lot of hard work, it all came together in Orlando this past May when the National Executive Board and committee chairs gathered for three days, combining workshop sessions with the Spring quarterly, National Council face-to-face meeting. Li and Steve had tapped TAMCO, Training & Management Consultants, Inc., for a two and a half day workshop which emphasized issues faced by volunteer organizations. Host Jennifer Rose, President of the Orlando chapter, arranged for the conference facilities and lodging. And with Orlando being home to Disney World, Epcot®, and a few other attractions, Jennifer made sure team building opportunities continued outside of the classroom.

 

Workshop Syllabus

  • The Role of the Leader
  • Leadership Style
  • The Ladder of Influence
  • The Dialogue Model, Listening, Ground Rules
  • Facilitation, Group Process, Meeting Management
  • Brainstorming, Lateral Thinking, Creative Idea Generation, Problem Solving, Storyboarding
  • Decision Making
  • Strategic Planning
  • Conflict Resolution
The Workshop

The class was taught by Dick Cummins, who is also a Texas A&M University professor and director of its leadership program. Dick provided valuable insight into what it takes to be an effective leader. He encouraged the class to use 4A issues as context for examining the different facets of leadership. With that, the exercises quickly became real problem solving sessions with subteams employing just-acquired techniques for the analysis and resolution of pressing 4A problems. The Membership committee chaired by Wendell Peng took charge of collecting the output, most of which dealt with how to stimulate and manage 4A growth.

Towards the end of the workshop on Saturday, Dick volunteered to spend time one-on-one with each participant. Dick's offer to share his personal observations on each individual's leadership style was taken up by nearly everyone, as it is not often that one gets immediate and valuable feedback on the first impression one makes.
The Venues
 

Jennifer did not think the participants would appreciate being pent up in the same hotel conference room for three straight days. She arranged for Homewood Suites Hotel to serve as home base, but scheduled Day Two of the class at the AT&T conference center in Epcot. It was an interesting juxtaposition -- conscientious 4A volunteers hard at work at the base of Spaceship Earth as tourists from the world over flowed by.

 

 

 

 

 

 

 

The lunchtime walk over to the restaurant allowed for some group photo ops and -- gasp! -- checking up on phone messages.

Future Plans

Since the workshop, the National Council has been following up on measuring its effectiveness. Attendees have been asked to report back at the monthly National Council meetings on how they've put the knowledge into practice. Their experiences will determine how the program is positioned for future National Council members and local chapter leaders.

A chapter president offered the following personal perspective:

"The leadership workshop provided me with a deeper insight on who I am as a leader as well as an individual. Although the two perspectives are not that far apart, the course provided me with tools to use to adapt with any given situation and the people involved. I will continue to monitor my own reactions so that I can be a more effective leader to any organization (AT&T or the community at large). The course also gave me a deeper understanding that I can only effect myself -- influencing others will only happen when I have better comprehension on how I effect other people's behaviors."